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Thursday | February 25, 2021
All News

Will my electric bill cost more?

Nueces Electric Cooperative is unique because we are the only electric cooperative in Texas to voluntarily deregulate. This means that rather than providing distribution services AND selling energy to members at a fixed or variable rate like other co-ops, we opened the NEC territory to competitive power providers in 2005. Since then, members have had the option to choose their retail electric provider from a small list of providers who wish to be considered by NEC members. Nueces Electric Cooperative maintains the distribution lines that serve the homes and businesses within our service territory.

Our rates for these services are based on our tariffs, not on the fluctuating price of electricity on the wholesale market. Your distribution/delivery rates will not go up because of the storm market price spike. However, both rates and usage can cause your bill to be higher. NEC also has components of its rates based on your kilowatt-hour usage and, for some members, their power demand level. Due to the extra electricity used during this event (especially heating systems) you will likely see an increase in your bill due to large increases in usage. NEC’s meter data suggest usage for some members has doubled over the previous month. Depending on your chosen power provider, you may see increases in your power provider’s pricing and in turn have a higher electric bill. Power providers have ways to mitigate the impacts of market price spikes and if they manage this well, it does not always mean consumer prices will rise significantly. Please reach out to your retail electric provider for questions regarding your rates and storm impacts on your upcoming electricity bills. 

How do I understand my electric bill? 

Click here to view our electric bill explanation. 

How do I monitor my usage? 

Step 1: Open your SmartHub app, if you do not have the app click here(link is external) to access SmartHub through our website.  If you have not set this up before, click on the link for new users.  If you don’t remember your login information, there is a link to find that as well.

Step 2: Click on “My Usage”  then on “Usage Explorer” and it should open to a graph that looks similar to the one below:

Step 3: You can now view your usage for a period of time, select specific months for more information, as well as use other features available.

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Award criteria are determined by the ACSI® and are based on customers rating their satisfaction in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Nueces Electric Cooperative. Energizing South Texas for a stronger tomorrow.

  • About Us
    • About NEC
    • Board of Directors
    • Careers
    • Contact Us
    • Co-op FAQ's
    • CR Relations
    • Meet the Team
    • Rates & Fees
    • Service Area
    • Transparency and Your Cooperative
    • 2024 Annual Meeting
  • Member Services
    • Capital Credits
    • Choose A Power Provider
    • Critical Care Renewal Letter
    • Member Handbook
      • Understanding Your Electric Bill
    • Metering
    • New Construction
    • New Service Applications
    • Outages
      • Outage Texting
      • Load Shed Events
    • Payment Options
      • SmartHub Mobile FAQs
  • Efficiency & Safety
    • Distributed Resources
      • Solar Energy
      • GENERAC
    • Energy Calculators
    • Energy for Teachers and Kids
    • ERCOT FAQs
    • Power Usage Alerts
    • Safety
    • Together We Save
    • Understanding Demand
  • Community Involvement
    • 5th Annual Coastal Bend Lineman Rodeo
    • Community Calendar
    • Deck the House Holiday Decorating Contest
    • Field Trips
    • HALO-Flight Guardian Program
    • #Lineman2Lineman Program
    • Nueces Electric Charities
    • Operation Round-Up
    • Rural Friends/ACRE Form
    • Safety Awareness
    • Scholarships
    • Youth Leadership Tour
    • Voices for Cooperative Power
  • News
    • Media
    • News & Publications
  • Storm Center