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    Contact Us
    NEC's hours of operation are Monday - Friday, 7 am - 5:30 pm
    Give us a call or fill out the form below to connect with a representative

Main Office:

14353 Cooperative Ave (CR69 & CR52 in Robstown)

Robstown, TX 78380

M-F   8:00 a.m. - 5:00 p.m.   

***New Office Hours Effective January 3, 2023: M – F  7:00 a.m. to 5:30 p.m.

By Phone: 361-387-2581 or  1-800-NEC-WATT (1-800-632-9288)

For General Inquiries (non-account related): Fill out contact Form

For Media inquires, Fill out contact Form

This e-mail is not monitored 24/7, but is manned during normal business hours (7 am – 5:30 pm) Monday through Friday – excluding holidays.

For account related questions, please fill out the questionnaire below

NEC offices are closed on weekends and holidays, but we have 24-hour emergency service via 1-800-632-9288.

View our Holiday Schedule:


2023 Holidays
•    Monday, January 2nd, 2023 (New Year)
•    Friday, April 7th, (Easter, Good Friday)
•    Monday, May 29th (Memorial Day)
•    Tuesday, July 4th (July 4th Independence Day)
•    Monday, September 4th (Labor Day)
•    Friday, November 10th (Veterans Day)
•    Thursday & Friday November 23rd & 24th (Thanksgiving)
•    Monday & Tuesday, December 25th & 26th (Christmas)
 

Your request will be routed to NEC Member Care. You should receive a response on our next business day. Thank you for allowing us the opportunity to serve you.

Ben Bolt Service Center:

5646 S. Hwy 281 Alice, TX

M-F 8 - 12/ 12:30 - 4



 

Ricardo Service Center:

123 CR 1026, Ricardo, TX

TU & TH 8 - 12 / 12:30 - 4



 

Orange Grove Service Center:

5302 W. FM 624, Orange Grove, TX 

OFFICES CLOSED

(FM 624 & Hwy 281)
 

Main Office

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©2023 Nueces Electric Cooperative. Energizing South Texas for a stronger tomorrow.

  • About Us
    • About NEC
    • Board of Directors
    • Meet the Team
    • Service Area
    • Co-op FAQ's
    • Transparency and Your Cooperative
    • Rates & Fees
    • CR Relations
    • Contact Us
    • Careers
    • 2022 Annual Meeting
  • Member Services
    • New Service Applications
    • New Construction
    • Choose A Power Provider
    • Payment Options
      • SmartHub Mobile FAQs
    • Member Handbook
      • Understanding Your Electric Bill
    • Critical Care Renewal Letter
    • Outages
      • Outage Texting
      • Load Shed Events
    • Capital Credits
    • Metering
    • Electrician Services
  • Efficiency & Safety
    • Safety
    • Together We Save
    • Energy Calculators
    • Energy for Teachers and Kids
    • Power Usage Alerts
    • Solar Energy
    • Understanding Demand
    • ERCOT FAQs
  • Community Involvement
    • Scholarships
    • Youth Leadership Tour
    • Field Trips
    • HALO-Flight Guardian Program
    • Safety Demonstrations
    • #Lineman2Lineman Program
    • Nueces Electric Charities
    • Co-op Connections
    • Charitable Sponsorship Form
    • Rural Friends/ACRE Form
    • Operation Round-Up
  • News
    • News & Publications
    • Media
  • Storm Center