Main Office:

14353 Cooperative Ave (CR69 & CR52 in Robstown)

Robstown, TX 78380

M-F   8:00 a.m. - 5:00 p.m.   

By Phone: 361-387-2581 or  1-800-NEC-WATT (1-800-632-9288)

For General Inquiries (non-account related): Fill out contact form

For Media Inquires: Fill out contact form

This e-mail is not monitored 24/7, but is manned during normal business hours (7 am – 5:30 pm) Monday through Friday – excluding holidays.

For account related questions, please fill out the questionnaire below.

NEC offices are closed on weekends and holidays, but we have 24-hour emergency service via 1-800-632-9288.

View our Holiday Schedule:

2025 Holidays

• Wednesday, January 1st (New Year)
• Wednesday, February 19th (Employee Training Day)
• Friday, April 18th (Good Friday)
• Monday, May 26th (Memorial Day)
• Friday, July 4th (July 4th Independence Day)
• Monday, September 1st (Labor Day)
• Tuesday, November 11th (Veterans Day)
• Thursday & Friday November 27th & 28th (Thanksgiving)
• Thursday & Friday, December 25th & 26th (Christmas)

Your request will be routed to NEC Member Care. You should receive a response on our next business day. Thank you for allowing us the opportunity to serve you.