
Access Initiation
Overview| Move In: No New Construction| Move In: Construction Required| Discretionary Services| Switch Requests
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INITIATION OF ACCESSOverview| Move In: No New Construction| Move In: Construction Required| Discretionary Services| Switch Requests "Initiation of Access" refers to the actions taken by Nueces Electric Cooperative to allow the Competitive Retailer to deliver Electric Power and Energy to Nueces Electric Cooperative's Delivery System at the Point of Supply. INITIATION OF ACCESS WHERE CONSTRUCTION SERVICES ARE NOT REQUIREDOverview| Move In: No New Construction| Move In: Construction Required| Discretionary Services| Switch Requests Upon notification, pursuant to the protocols developed by the Independent Organization, that the Retail Customer has designated an eligible Competitive Retailer; and where existing Nueces Electric Cooperative facilities will be used for Delivery Service and no Construction Service is needed, Nueces Electric Cooperative shall initiate Access when requested by Competitive Retailer: (1) Unless the Retail Customer's electrical installation is known to be hazardous or is of such character that Delivery Service cannot be provided consistent with Good Utility Practice, or interferes with the service of other Retail Customers, or unless a known or dangerous condition exists for as long as it exists; (2) Unless the Competitive Retailer is in default under the Access Tariff (available from the PUCT Central Records Division); or (3) Unless the Retail Customer is in default under Nueces Electric Cooperative's Delivery Service Tariff. INITIATION OF ACCESS WHERE CONSTRUCTION SERVICES ARE REQUIREDOverview| Move In: No New Construction| Move In: Construction Required| Discretionary Services| Switch Requests When Construction Services are required, a Competitive Retailer may request the Construction service on behalf of the Retail Customer or the Retail Customer may request the service. When a Competitive Retailer requests initiation of Access that requires Construction Service prior to initiation, Competitive Retailer shall contact Nueces Electric Cooperative to initiate arrangements for Construction Services and for establishment of an ESI ID if one is not in existence for that Delivery Point. Nueces Electric Cooperative shall establish a new ESI ID and will notify the Registration Agent. The processing of Construction Service, including the establishment of an ESI ID, if one is not in existence for the Point of Delivery, and notifying the Registration Agent of the new ESI ID shall be governed by the provisions of Nueces Electric Cooperative's applicable Tariffs. Nueces Electric Cooperative may contact the Retail Customer for verification of the request. Nueces Electric Cooperative shall initiate Access upon completion of the Construction Service and satisfaction of each of the conditions specified in the Access Tariff (available from the PUCT Central Records Division).
REQUESTS FOR DISCRETIONARY SERVICES INCLUDING CONSTRUCTION SERVICESOverview| Move In: No New Construction| Move In: Construction Required| Discretionary Services| Switch Requests A Competitive Retailer may request Discretionary Services from Nueces Electric Cooperative on behalf of the Retail Customer or the Retail Customer may contact Nueces Electric Cooperative directly to obtain the service. If a Competitive Retailer requests Discretionary Services on behalf of the Retail Customer, such requests for Discretionary Services must include the following information: (1) Retail Customer contact name; (2) Retail Customer contact phone number; (3) ESI ID, if in existence; (4) Service address (including City and zip code) and directions to location, as needed; (5) Discretionary Services and/or Construction Services requested; and (6) Date requested for Nueces Electric Cooperative to perform Discretionary Services and/or Construction Services. Nueces Electric Cooperative may contact the Retail Customer for verification of the request. Provision of the Discretionary Services requested shall be in accordance with Nueces Electric Cooperative's Delivery Service Tariff. To the extent that SET transactions are developed, such transactions shall be used by Competitive Retailer to request Discretionary Services or Construction Services on behalf of their Retail Customers. Nueces Electric Cooperative will acknowledge receipt of Competitive Retailer's electronic service request and will notify both the Competitive Retailer and the Retail Customer of the estimated completion date and upon completion of the Discretionary Service request. CHANGING OF DESIGNATED COMPETITIVE RETAILEROverview| Move In: No New Construction| Move In: Construction Required| Discretionary Services| Switch Requests Nueces Electric Cooperative shall change a Retail Customer's designated Competitive Retailer upon receiving proper notification from the Registration Agent, in accordance with Nueces Electric Cooperative's customer protection rules and the protocols developed by the Independent Organization, unless the new Competitive Retailer is in default under this Access Tariff. Nueces Electric Cooperative shall release proprietary customer information to the designated Competitive Retailer in a manner prescribed by Applicable Legal Authorities. Nueces Electric Cooperative shall not charge Competitive Retailer for a change of designation of a Retail Customer's Competitive Retailer.
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